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Frequently Asked Questions

When is the salon open?

Wednesday - Thursday -  10am to 6pm

Friday - 9am - 6pm

Saturday - 10am - 5pm


How do I book an appointment?

 To book your appointment call the salon on 0161 536 1249 between 10am & 6pm Wednesday to Saturday. Consultations can be booked using the pop box on the services page. To book an appointment we require a £20 deposit to secure the booking.


Why do I need a consultation? 

Consultations are great to help both our stylists and yourself to understand what is best for your hair, they are particularly useful if you want a change of colour and if you are not currently happy with the health of your hair. We charge £20 for consultations which can be redeemed off the cost of your appointment. 

Is there a cancellation policy?

Our cancellation policy is 48 hours’ notice to secure your deposit. Cancelling within 24 hours will result in a fee of 50% being charged to your card. For clients who don’t show up to appointments without warning or cancel on the day of the appointment, will be charged 100% of the service cost. 


Are there any requirements on how my hair should be before my appointment?

Your hair needs to be relatively clean (no product build up) & detangled before your appointment. If you are having protective styles like braids and weaves your hair needs to be freshly washed and dried ready for service unless you have booked an additional wash & style. 


Can you explain the pricing for different lengths on some services?

Some services have varied prices depending on the length of your hair. Short is above the ears, medium is from ears to shoulders and long is past the shoulders. 


Do you accept walk ins/last minute appointments?

We welcome walk ins/last minute appointments if we have the availability. As we are usually booked at least 2 weeks in advance we recommend booking your appointment in advance. You will find last-minute appointments on our socials. 


Can we attend our appointments with friends?

Due to the pace of the salon and occupying space we don’t allow extra guests to attend appointments. There is an exception for a parent or guardian accompanying a child or someone vulnerable. 

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